Terms & Conditions
1.1. This website is operated by Global Hindu Federation Limited (GHF) Registered in England no. 11801709 Registered Office: 20-22 Wenlock Road, London, England, N1 7GU.
1.2. Your use of the Website is subject to the following Terms & Conditions of Use, which you are deemed to accept by using the Website. If you are not prepared to comply with these terms you must leave the website immediately.
1.3. Additional terms shall apply:
1.3.1. to any purchases you make through the Website;
1.3.2. to any booking you make through the Website; and
1.3.3. where you are given an opportunity to place advertisements for goods or services on the Website.
The copyright and all other rights in the material on the Website are owned by GHF or are included with the permission of the owner of the rights. As a visitor to the Website, you may download a single copy of the material on the Website on a single computer for your own private viewing/listening purposes only. Single copies of pages from the Website may be printed out for the sole purposes of enabling the person printing the page to retain a copy for their own personal records. No copying or distribution of material on the Website for any commercial or business use is permitted without our prior written consent. No photography, filming, broadcast, alteration or modification of the pages of the Website is permitted without our prior written consent except as may be reasonably necessary to use the Website in good faith. Subject to this paragraph, all rights in material on the Website are reserved to GHF.
You agree not to use the Website:
4.1. The pages of the Website where you are capable of posting content are provided for your private, non-commercial exchange of lawful, relevant, fair and appropriate information, opinions and comment. Use of the Website that is inconsistent with those stated purposes is strictly prohibited. By submitting any content to the Website, you:
4.1.1. grant GHF the right to use such and distribute content and all material embodied therein for any purposes including, without limitation, to edit, copy, reproduce, translate, disclose, post and/or remove such content from the Website and hereby waive all of the moral rights that you have under Chapter IV of the Copyright, Design and Patents Act 1988 in respect of any material you post to the Website;
4.1.2. warrant to GHF that all such content complies with the provisions of Clause 3; and
4.1.3. acknowledge that GHF may require you to confirm the above rights and warranties and agree to do so within 7 days of any request from GHF.
4.3. GHF accepts no responsibility for any statements, material or other submissions placed on our online forums by you or any third party, or for any loss or damage resulting from your breach of these Terms and Conditions.
5.1. Copyright in any software that is made available for download from the Website and/or the GHF Materials belongs to GHF or its suppliers. Your use of the software is governed by the terms of any licence agreement that may accompany or be included with it. Do not install or use any software unless you agree to such licence agreement.
6.1. You may link to the Website but strictly only on the basis that you do not replicate the pages of the Website, and subject to the following conditions:
6.1.1. you do not create a frame or any other browser or border environment around the Website;
6.1.2. you do not in any way imply any endorsement by GHF other than with its written consent or misrepresent your relationship with GHF;
6.1.3. you do not use any logos or trade marks displayed on the Website without the express written permission of GHF;
6.1.4. you do not link from a website that is not owned by you; and
6.1.5. your website does not contain content that is distasteful, offensive or controversial, that infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
7.1. All GHF trade marks (whether registered or unregistered) and graphics, logos, designs, page headers and button icons are the intellectual property rights of GHF and neither they nor any confusingly similar versions may be used by you including (but not limited to) as part of any trade marks and/or domain names without the prior written consent of GHF other than for the purpose of referring to GHF and its associated brands lawfully and in good faith (only).
8.1. To access certain parts of the Website, GHF may require you to register and provide certain information about yourself. Such registration shall be subject to specific terms of registration. Where you register you also agree to:
8.1.1. provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data”); and
8.1.2. maintain and promptly update the Registration Data to keep it fully up to date.
8.3. Where you register on the Website, you will be allocated a user name and password. These account details must be used solely by you; sharing your user name and password with any other person or making it available to multiple users on a network is strictly prohibited. Accordingly, you agree to:
8.3.1. maintain the security of your user name and password and be fully responsible for all use of the Website made using your user name and password;
8.3.3. ensure that you exit from your website account at the end of each session. GHF cannot and will not be liable for any losses, damages or costs arising from your failure to comply with these requirements.
8.3.4 By registering or subscribing you accept that we may monitor individuals site usage; this information will be used to ensure appropriate use of the site and to inform product offerings and development
9.1. Whilst GHF endeavours to ensure that the Website is normally available 24 hours a day, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind and we do not accept any liability arising from any interruption in availability. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any other reasonable cause.
9.2. You acknowledge that whilst GHF endeavours to ensure that information on the Website and any related material provided to you by GHF, whether by email or otherwise (“the GHF Materials”) is accurate and complete, it is provided only for general information, is not intended to address your particular requirements and does not constitute any form of advice or recommendation by GHF. You acknowledge that the information on the Website does not necessarily reflect the views and opinions of GHF or any of its brands and that the GHF Materials should not be relied upon by you in making (or refraining from making) any specific investment or other business or personal decisions and acknowledge that professional advice should be obtained before making any such decision.
9.3. You acknowledge that some of the content may be supplied by third parties and the accuracy and completeness of it will not have been checked by GHF. No liability shall be accepted by GHF for any inaccuracy or omission in the information provided on the Website or the GHF Materials. All implied warranties are excluded from these Terms and Conditions to the extent that they may be excluded as a matter of law.
9.4. GHF will use reasonable endeavours to ensure that the Website and the GHF Materials do not contain or promulgate any viruses or other malicious code. However, it is recommended that you should virus check all such materials and regularly check for the presence of viruses and other malicious code. GHF excludes to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from the Website or the GHF Materials.
9.5. GHF will not be liable for any damages (including, without limitation, damages for loss of the profits) arising in contract, tort or otherwise from your use or inability to use the Website or any content or from any action taken (or refrained from being taken) as a result of using the Website or any content of it, including in respect of infringement of third party rights arising from the your use of the content.
9.6. Links on the Website to third party websites are provided solely for your convenience. If you use these links, you leave the Website. GHF has not reviewed these third party websites and does not control and is not responsible for these websites or their content or availability. GHF therefore does not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. Please note that GHF gives no warranty that links to third party sites on the Site shall be marked as such.
9.7. The Website may contain links to third party websites where you may purchase items. You acknowledge that when making a purchase from a third party website you enter into a contract with that third party at your own risk and GHF will bear no liability for that contract. Please note that third parties may operate such shopping sites with reference to the name of the Website, but that does not mean that GHF are responsible for their conduct or any contracts that you enter into with them.
9.8. The Website may from time to time contain advertising and sponsorship. GHF is not responsible for either the content of the material provided by such advertisers and sponsors or their compliance with voluntary or statutory codes or provisions. In particular, GHF can provide no warranty that it will not take advertisements or sponsorship from your competitors.
10.1. If, for any reason, GHF believes that you have not complied with any of these Terms & Conditions it may, at its sole discretion, suspend or cancel your access to all or some of the Website immediately and without giving you any advance notice.
10.2. Without prejudice to the provisions of Clause 10, you agree to compensate GHF in respect of any claims, losses, expenses and/or liabilities (including legal fees) which arise from your use of the Website and/or the GHF Materials (or by a third party using your user name and password) including in particular (but not limited to) any statements, contributions or other content posted on the Website or any breach of Clause 3.2.
11.1. GHF will not be liable to you for any loss or damage caused by GHF or its employees or sub-contractors in circumstances where:
11.1.1. there is no breach of a legal duty of care owed to you by GHF (or its employees or sub-contractors); or
11.1.2. such loss or damage is not a reasonably foreseeable result of any such breach; or
11.1.3. in respect of any increase in the loss or damage resulting from your actions.
11.2. Nothing in these Terms & Conditions shall exclude or limit GHF’s liability for:
11.2.1. death or personal injury caused by the negligence of GHF and/or its employees negligence; or
11.2.2. fraudulent misrepresentation by GHF and/or its employees.
These rules (the “Rules”) apply to all prize promotions including free draws, prize competitions and instant win offers unless otherwise stated on the Website. Depending on the nature of the competition there may be additional rules imposed by us (or selected third parties) and each such offer may be subject to its own express terms and may not be available in all jurisdictions.
12.1. All entrants to a Promotion must be at least 18 years of age at the date of entry and comply with any further age and/or other eligibility requirements set out in the Rules (eg in relation to residency and (where the prize includes travel outside the United Kingdom and/or car hire) holding a valid passport, visa and/or driver’s licence). Proof of age may be required before a prize-winner can claim a prize. The eligibility of any entrant is at the sole discretion of GHF.
12.2. Only one entry per person and per household is permitted, spammers will be disqualified and automated entries are not permitted and will be disqualified.
12.3. All entries must be made in accordance with the Rules and must be received by GHF by the closing date. Entries made otherwise shall be invalid. GHF accepts no responsibility or liability for any lost, damaged or incomplete entries and all such entries will be deemed invalid. Proof of despatch shall not be proof of entry.
12.4. GHF and the promoter reserve the right at its sole discretion to (without prior notice): 12.4.1. cancel the Promotion; and/or 12.4.2. to substitute the prize for another prize of equal value.
12.5. NO PURCHASE NECESSARY to enter the competitions unless otherwise stated on the promotional activity with a specific competition.
12.6. By entering the prize draw, the entrant agrees to be bound by the Rules and by any other requirements set out in the promotional material accompanying the promotion.
12.8. Prize-winners will be notified in writing within 6 weeks of the applicable closing date (or such other timeframe as is indicated on the Website). If a prize-winner fails to respond to claim his/her prize within 14 days of receipt of the notification, GHF shall be entitled to select an alternative prize-winner. In such circumstances GHF shall use reasonable endeavours to notify the alternative prize-winner within nine weeks of the closing date (or such other timeframe as is indicated on the Website).
12.9. Prize draws are open to all residents of the UK, except employees of GHF (and its subsidiaries), the promoter and their immediate families, the promoters advertising agency and sales promotion consultancy, and anyone else connected with the creation and administration of the promotion.
12.10. GHF’s decision is final and no correspondence will be entered into. Odds of winning depend on the number of eligible entries received.
12.11. GHF will not accept responsibility for loss through technical fault, incomplete, illegible or other damaged entries. Proof of entry is not automatically proof of receipt.
12.12. Prize-winners will receive their prize within 6 weeks of notification unless otherwise specified on the Website. The terms and conditions of any third party supplier may apply and must be accepted and complied with by a prize-winner to accept the prize.
12.13. GHF will not be liable if a prize does not reach a prize-winner for any reason outside the control of GHF or if a prize is damaged during delivery.
12.14. It is your responsibility to ensure that when entering competitions which, if won, could result in time off work, your employer is in agreement to time off. When dates are specified they cannot be altered.
12.15. Prizes are non-transferable, non-negotiable and no cash alternatives will be offered.
12.16. Depending on the nature of the prize, its use or enjoyment may be subject to further conditions or restrictions.
12.17. By entering the promotion, the winner(s) consent(s) to any publicity generated as a result of the promotion, and use on the Website at any time.
12.18. Where relevant, all taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses upgrades etc) are, unless otherwise specifically stated, the sole responsibility of the prize-winner.
12.19. Other than for death or personal injury arising from the negligence of GHF, GHF hereby excludes (so far as is permitted by law) all liability for any loss, damage, cost and expense, whether direct or indirect, howsoever caused in connection with any competition or any aspect of the prize.
12.20. The promotional draw is held by GHF.
13.1. GHF reserves the right to vary these Terms & Conditions of Use from time to time. Such variations become effective immediately upon the posting of the varied Terms & Conditions on the Website. By continuing to use the Website you will be deemed to accept such variations. You should therefore check the Website from time to time to review the then current Terms & Conditions. These Terms & Conditions were last updated in August 2017.
Your contract will be fulfilled by Global Hindu Federation Ltd. (“GHF”), a company registered in England and Wales under registered number 11801709, and whose registered office is at 20-22 Wenlock Road, London, England, N1 7GU
When you click “Submit Application” to place your subscription order online, or you fax, post, email or telephone us with details of your order, you are making an offer to take out a subscription which, if accepted by us, will result in a binding contract. When you agree to these terms and conditions on behalf of a legal entity (eg a limited company or a limited liability partnership. , you confirm that you are authorised to purchase and to accept these terms on behalf of that entity.
15.2. If placing your order online, your credit/debit card/bank account will be debited when you click “Submit Application”. Although you will see an online confirmation page and receive an email acknowledging that your order has been received successfully and is being processed, the contract between us is not formed at this point.
15.3 If placing your order via fax, post, email or telephone you must provide your credit card, debit card or bank details.
We reserve the right not to fulfil, and to cancel, orders if we are unable to obtain payment authorisation from the issuer of your payment card or cheque, or in the event of obvious inaccuracies or mistakes in the prices that have been advertised to you.
When you order a multi-user subscription you must provide a contact name, business name, telephone number, postal address and email address together with credit card, debit card, or purchase order details and authorisation to charge payment to a card or to invoice you.
17.2 In order to fulfil your order for each user within a multi-user subscription you must provide their name, telephone number and email address for digital subscriptions, and postal addresses for print magazine subscribers.
17.3 During your subscription term you may add new users to your multi-user subscription for an additional fee by telephoning corporate customer services on +44(0) 208 267 4524. New users will have access to our content for the remainder of your subscription term.
When you order an individual user subscription you must provide your name, email address, telephone number and postal address, together with credit or debit card details and authorisation to charge payment.
You acknowledge and accept that we have the right to use your company name as part of on-going marketing and public relations for this programme. These announcements will not be disparaging or otherwise adverse to your business.
To ensure you or people in your organisation have uninterrupted access to our content, your subscription contract shall automatically renew for 12 months on each anniversary of the Order Confirmation (“Renewal Date”) unless we receive prior notice of cancellation at least 60 days before the next Renewal Date.
20.2 Subject to the clause above we shall be entitled to increase the subscription fee with effect from each renewal date by an amount equal to the greater of 3% or the then current Retail Prices Index increase for the preceding 12 month period. We shall give you 90 days prior written notice of any other price increase. Your continued use of the content shall constitute your acceptance of the increased subscription fee. References to the subscription fee shall be deemed to refer to the increased subscription fee. “Retail Prices Index” means (all items, excluding mortgages) as published by the Office for National Statistics from time to time, or failing such publication, that other index as the parties may agree most closely resembles such index.
We want you to be sure you have made the right decision to subscribe. You may cancel a new subscription within 30 days of the Order Confirmation (the “Initial Period”) provided we receive written notice of such cancellation within the Initial Period.
21.2 If you want to cancel your subscription in accordance with 21. above you must email us at supplying your name, full postal address, post/zip code, unique subscription number, and the band to which you have taken out a subscription. A failure to provide the relevant information may result in your subscription not being cancelled.
21.3 If you cancel your subscription in accordance with clause 21. and 20.2 we will refund the value of all remaining weeks left in your subscription for which we have received payment.
You shall, and shall ensure that your users shall keep secure their password used to access our digital content. You shall immediately notify us of any known or suspected unauthorised access to our digital content of which you are aware, or if any of your users shares their user email address and password with anyone. We reserve the right to suspend access to digital content if we suspect access details have been shared with a third party, pending investigation.
22.2 We agree to take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data of your users and against accidental loss, destruction or damage to such personal data, where personal data has the meaning given to it in the Data Protection Act 2018. We will follow your lawful and reasonable instructions in processing such personal data, provided that we are able to use the personal data to fulfil this contract.
Unless cancelled within the Initial Period, all our subscription contracts are for a minimum 12 month period, including subscriptions which begin with introductory rates. Payment by monthly or quarterly installments does not infer a monthly or quarterly subscription.
23.2 You may cancel your subscription at any time. We will issue refunds only in accordance with cancellations made during the Initial Period (see previous clause). Unless agreed otherwise by us in writing, if you cancel your subscription outside of the Initial Period you will still owe the subscription fee for the minimum 12 month period.
23.3 We may terminate your subscription immediately without a refund if you breach any of the terms in these terms and conditions.
If applicable, we will deliver any printed magazines/reports in your subscription to the address you supply to us when you place your order. Please notify us at if you change your address. We will not be liable to you for any non-delivery to you if you fail to notify us of a change of address. If applicable we will provide full daily access to website and or tablet content using the email address you provide at the time of registration. We will not be liable to you for any interruption to access if you fail to notify us of a change of email address.
24.2 You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed magazines and their contents without an obligation to refund you or any other person if they are returned to us and, despite reasonable efforts to contact you, we do not receive correct address details within 14 days of their return to us.
24.3 In the case of a multi-user Corporate subscription, it is the responsibility of the main contact at the end user company to notify HMGL of any changes to contact details or subscribers across the entire account. These details will then be updated accordingly.
24.4 If you have purchased your subscription through a third party subscriptions agency, please contact the third party to update your details and they will contact us accordingly.
We will not be liable to you for any delay in delivery or non-delivery of any printed magazines or online issue in your subscription in the following circumstances;
(i) where the issuer of your payment card or cheque refuses to authorise payment to us; or you have not paid when you have been invoiced;
(ii) where such delay or failure is due to circumstances beyond our reasonable control (or the reasonable control of our sub-contractors and agents), including but not restricted to, war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.
25.2 Our liability to you in the event of any printed magazines in your subscription being lost in despatch shall be limited to replacement of the missing issue(s).
From time to time we will run subscription offers. These offers may be available to new subscribers only and this will be stated on the offer.
26.2 If an offer is available, customers must clearly state/quote the relevant priority code at the time of ordering in order to be eligible for the offer. We accept no liability for your failure to state/quote the relevant priority code.
26.3 Offers are subject to availability.
26.4 Where the offer has a closing date, we will not accept orders for the relevant offer after the stated date.
All rights in the content of any HMGL websites and printed magazines are owned by us or our licensors. No part of any such content may be reproduced in any form without our prior written permission or as permitted by law. You may only use the content for your own requirements in the course of your business.
27.2 We use reasonable endeavours to ensure that all information contained in printed magazines and on websites is accurate and up-to-date at the time of publication, but all warranties, conditions and terms implied under this contract or by statute or common law are excluded to the fullest extent permitted by law.
27.3 We shall not be liable to you in contract, tort (including negligence) statutory duty or otherwise under, or in connection with, this Agreement for any direct or indirect loss of revenue, profit, savings, goodwill or consequential losses.
27.4 Our maximum liability to you in contract, tort (including negligence) statutory duty or otherwise under, or in connection with, this Agreement is limited to the annual subscription price paid by you to us.
27.5 Nothing in this contract shall limit or exclude our liability for fraud, fraudulent misrepresentation or personal injury or death caused by our negligence.
You warrant that you shall:
Comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010;
28.2 comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and
28.3 promptly report to us any request or demand for any undue financial or other advantage of any kind received by or on behalf of you in connection with the performance of these terms and conditions.
28.4 Breach of this clause 28 shall be deemed a material breach of these terms and conditions.
29.2 We use any personal and transactional information (e.g. name, address, e-mail address, telephone number, debit or credit card details) you supply to us in order to fulfil your subscription, and to contact you to keep you up to date with important information about your subscription.
This contract is the entire agreement between the parties on its subject matter. This contract takes precedence over any prior agreement or contract between the parties, including any terms and conditions you may have tried to impose on us.
30.2 Neither party may rely on a prior statement or representation (including innocent and negligent representation).
These Terms & Conditions shall be governed by, and construed in accordance with, English law and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms & Conditions unless GHF shall elect to bring proceedings in the courts of the country of the user’s residence or of principal place of business.
31.2. These Terms & Conditions, as varied by GHF from time to time form the entire understanding between us. Headings in these Terms & Conditions are for convenience only and will have no legal meaning or affect.
31.3. No delay or indulgence by GHF in enforcing the provisions of these Terms & Conditions shall affect GHF’s rights under them nor shall any waiver of GHF’s rights operate as a waiver of any subsequent breach.
31.4. No right, power or remedy conferred upon or reserved for GHF is exclusive of any other right, power or remedy available to GHF provided either under these Terms & Conditions or as a matter of law and each such right, power or remedy shall be cumulative.
31.5. You may not assign sub-license or otherwise transfer any of your rights or obligations under these Terms & Conditions.
31.6. If any provision of these Terms & Conditions is found to be invalid the invalidity of that provision shall not affect the validity of the remaining provisions of these Terms & Conditions, which shall remain valid and enforceable.
31.7. Nothing in these Terms & Conditions shall operate to exclude liability that cannot as a matter of law be excluded and in particular, and notwithstanding the limitations of liability set out above, our liability for death or personal injury caused by our negligence shall not be excluded or limited in any way.
GHF Procedure for obtaining Member/Customer Consent
This Procedure is the responsibility of the DPO
When is consent required
Consent is only one of several available legal grounds to process personal data under the EU General Data Protection Regulation 2018 (GDPR 2018).
It is important that you ensure that consent is needed and you may need to check with the Organisation’s [DPO][compliance officer] if there is any other lawful basis for processing personal data, for example contract or legitimate interest.
This documented Procedure deals only with the lawful basis of Consent.
Under the GDPR there are certain requirements that processors must adhere to when obtaining [client or customer] consent. These include:
Under the GDPR a record must be kept of the consent provided by the [client/customer]. Record keeping procedures include:
You must regularly review consents to check that the relationship, the processing and the purposes have not changed.
Publicise how individuals can withdraw their consent. Ensure this is a simple process for the [customer][client].
If a [customer][member] withdraws consent you must act upon the withdrawal of consent immediately.
You must not penalise [customers][member] who wish to withdraw consent.
A sample consent form taken from the ICO website when seeking consent for using data for direct marketing. Such consent must contain a specific opt-in.
Here at GHF we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
However, from time to time we would like to contact you with details of other [surveys/ [offers]/[services]/[competitions] we provide. If you consent to us contacting you for this purpose please tick to say how you would like us to contact you:
Post ☐ Email ☐ Telephone ☐ Text message ☐ Automated call ☐
We would also like to pass your details onto other [name of company/companies who you will pass information to]/[well defined category of companies], so that they can contact you by post with details of [specify products]/ [offers]/[services]/[competitions] that they provide. If you consent to us passing on your details for that purpose please tick to confirm:
I agree ☐
Withdrawal of consent
I [full name] hereby withdraw my consent for GHF to use my personal data for direct marketing purposes.
I understand by completing and submitting this form GHF will immediately remove my personal information for the use of direct marketing
I hereby withdraw my consent ☐
Description of change
Date of Issue
Date to review
Global Hindu Federation Limited (GHF) Privacy Notice
Last updated: 19th December 2020.
GHF respects and is committed to protecting your privacy. We aim to maintain consistently high standards in our use and storage of your personal data, and endeavour to comply with the Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and other relevant legislation.
To reflect changes in privacy laws, this updated Privacy Notice aims to clearly inform you of how we use your personal data, how we ensure it is kept secure and your choices about its use. We hope this can help you to make informed decisions when using our websites or other services we provide.
In this Notice, references to “GHF”, “we”, “us” and “our” refer to Global Hindu Federation Limited. Personal data, as defined by the GDPR, means any information which relates to a living individual who can be identified, either directly or indirectly, from this information. For example your name, email address, postal address, telephone number and other personal details.
From time to time we will update this Privacy Notice, so encourage you to refer back to this page regularly. If significant changes are made we will endeavour to notify you.
In addition to this Notice, each service offered by us or our group of companies may have additional privacy provisions that are specific to the particular service. You will always be informed of these supplemental provisions at the time you provide your personal data.
Using links to external sites
Please remember that when you use a link to go from our website to another website, our Privacy Notice no longer applies. Your browsing and interaction on any other website or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and notices/policies. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. This Notice applies solely to Information collected by us through our website or services and does not apply to these third party websites and third party service providers.
Our contact details
If you have any questions about this Privacy Notice you can contact us in the following ways:
Write to us: Data Protection Officer, 20-22 Wenlock Road, London, England, N1 7GU.
GHF’s registered office is 20-22 Wenlock Road, London, England, N1 7GU.
Registered in England and Wales under the company number: 11801709.
Collection of your personal data
Personal data you provide directly to us
We collect personal data from you when you enquire about or request a product or service directly from us. For example you will provide personal data to us when you;
The information we routinely collect will include your contact details (e.g. name, email address, phone number and postal address). We will also collect specific information where relevant for a particular service. For example, you would provide your car registration number if requesting a vehicle valuation or you may choose to upload your CV when using one of our job sites.
When you register to attend one of our events, we may also collect details about your dietary and accessibility requirements. We only collect this information with your explicit consent and will only use it for the purposes of your attendance at the event.
When you visit our websites
From other organisations or publicly available sources
We sometimes combine information we have collected from our websites or other sources, with information received from other organisations. This is used to:
We may also research publicly available sources (e.g. websites and LinkedIn) and use external suppliers, to identify business contacts who are likely to be interested in the products and services we have to offer. We will only collect the minimal amount of information required for this purpose (e.g. name, job title, company and contact details) and when we contact you we will always provide you with an easy way to object to us continuing to retain your personal data.
The lawful bases we rely on
Under the GDPR there are six lawful bases under which organisations can collect, use and store personal data. We have identified four which we rely upon for our business activities: Consent, Contractual, Legitimate Interests and Legal Obligation.
Contractual – in many circumstances we rely on the lawful basis of “performance of a contract”, this enables us to respond to you when you express an interest in our products and services and to fulfil any requests. To learn more please see Fulfilment of a service.
Consent – in some circumstances we rely on your specific consent, whereby you actively agree and “opt-in”. We will always make it clear how you can withdraw you consent at any time. To learn more please see How to stop marketing communications.
Legal Obligation – there will be circumstances under which we are legally obliged to hold your personal data or required to disclose it to a third party by law.
Legitimate Interests – for some of our activities we rely on our legitimate business interests to collect and use your personal data. In such cases, we have balanced our interests with yours and do not believe these activities will have a negative impact on your privacy rights and freedoms. We specifically rely on Legitimate Interests to:
You can always object to our marketing messages, please see How to stop receiving marketing communications.
If you wish to object to our reliance on Legitimate Interests for any other purpose please use Our contact details.
How we use your personal data
If you subscribe to receive one of our magazines, we will use the details you provide us to send you the magazine, to process your payment details, to provide you access to any digital content that’s part of your subscription, to respond to any queries you may have and to contact you with information relating to your subscription (e.g. to confirm your subscription has started, to confirm if your subscription is due to expire, to send you password reminder emails, or to notify you of any changes to the service).
Creating an online account with one of our websites gives you access to further functionality, features and content. Online accounts can be created directly by you when you register or subscribe. The personal details we collect to create online accounts will include your name, email address, username and password. We also collect the IP address you are using to access our website so we can provide IP-based subscriptions and to detect and prevent any account misuse.
Corporate subscriptions can rely on providing access to our website based on the domain name of the email address used to create a user account, or based on monitoring the IP address being used to access our website. This information would have been shared with us by the organisation who requested the corporate subscription.
During your registration, you may provide us with further details about you, such as your job title and the industry sector you work in. We use these details combined and other information we know about you to help tailor the service to be more relevant, to help with our own analysis of how the service is used, and to provide summarised context to our research. This information will include the different pieces of content you have viewed on our websites.
Some of our brands will organise events to provide the latest information, insight and opinions from a wide range of industry sectors. These events can be delivered face-to-face at a physical venue or virtually through an online platform either in real time or on demand.
We will use the personal details you provide us when you register to attend an event so we know who’s attending and to allow access. When attending a virtual event, the name you provided during the registration process may be displayed to all other attendees. If you are making a group booking or booking on someone’s behalf, please ensure you have their permission to share their name and contact details with us.
With your permission, we may share some of your contact details with our event sponsors, speakers or exhibitors to be used for their direct marketing activities. If you attend a virtual event, we may share further behavioural information with an event sponsor. This will be limited to whether you visited the sponsor’s virtual booth, watched one of their videos, or downloaded some of their information documents. Please see Marketing Communications for more information and how to opt-out.
Photographs and video footage may be taken at our events and used in post-event publicity or future promotional material. If you don’t want to be captured in any photos or video footage, please let the photographer know on the day of the event. You can also email us if you believe you have been included in a photograph or video footage and object to it being used for post-event publicity or future promotional material.
For some of our events, you may be asked for your badge to be scanned by our seminar hosts, sponsors and exhibitors. This allows us to confirm who attended a seminar and provides a way for our sponsors and exhibitors to send you further information about the event, using the details you provided us when you registered. Privacy notices will be displayed on the day of the event to inform you of this activity. If you do not wish for your details to be shared in this way, then please feel free to object to your badge from being scanned.
We will sometimes provide a formal meal with a set menu and table service at some of our events. You are given the opportunity to inform us of any dietary requirements during the registration process. We only use this information for the purpose of your attendance at the event. To ensure we’re able to meet these requirements, we have to share this information with venues so you receive your dietary choice.
For some of our events, the content is spread out over a few days and some delegates are provided with accommodation at venues hosting the event. To ensure a seamless professional service, we share personal details with venues to ensure rooms are booked under their name, and to enable easy check-in.
You may voluntarily inform us of specific accessibility requirements that help us ensure the service we provide you is specific to your needs. We only use this information for the purpose of your attendance at the event, and share it with venues hosting the event to help meet these requirements (e.g. table plans, specific accommodation).
We will also share the delegate list with the venue for fire regulation and safety purposes.
Please find below further information about how your personal details will be used when you register to attend one of our conferences, awards or forum events.
These events are a chance for delegates and other visitors to meet, learn and discuss the latest topics and trends with other attendees and industry service suppliers.
We will share your details (name, job title and company name ONLY) with event sponsors and speakers, to help them prepare for networking opportunities and to ensure that any content and activity on the day is tailored specifically to the audience attending. This information is not used for sales and marketing communications. Please email us if you would prefer us not to share your details in this way.
These events are a chance to celebrate the achievements of both our clients and customers, which will involve the disclosure of some limited personal details into the public. When entering an award, we will send you a few service emails to communicate important information relating to the awards. This may include a confirmation once you completed your entry, or a reminder if we notice you haven’t completed your entry and the last entry date is approaching.
Your details (name, job title and company name ONLY) will be shared with other attendees within an award brochure, event guide, table plan and screen presentation. Please email us if you would prefer your name not to appear.
These events are specifically designed to invite delegates to tailored supplier meetings and to network with like-minded people. We believe it is in everyone’s interests for business contact details to be shared between delegates and suppliers. We will inform you about who the service suppliers are during the registration stage and when organising tailored supplier meetings.
If you have any queries or concerns please email us.
Our platforms often provide sponsored content, such as webinars, expert reports, whitepapers, surveys or events. Before being able to access any content, we ask that you create an free online account first. We collect basic work contact details and other information about your company and job role.
When accessing specific content that has been sponsored by another organisation, we will also ask you to complete a short form requesting your permission to share your details with the sponsor. We will share basic work contact details and some of the other information you provided when you created your account, or collected subsequently when accessing the specific content. We will always provide a link to the sponsor’s full privacy notice so you are fully aware of how they will process your personal data.
Sharing your details with the content sponsor is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information.
When we collect your personal data we will include a specific notice to inform you and give you choices about future direct marketing communications from us.
We will only send you direct marketing communications when you have either:
It is always your choice and you can stop receiving direct marketing communications from us at any time. We will provide a clear and easy way to do this on any communication you receive. To learn more please see How to stop marketing communications.
For electronic marketing communications (via email, sms and phone) we adhere to the rules of the Privacy and Electronic Communications Regulations (PECR).
When you provide us with your personal details for a particular service, we may also share some of these details with a 3rd party for their sales and marketing activities. We will only do this if you have given us your permission to share your details for this purpose. You will always be provided with a clear and easy way to opt-out. For example, we may ask for your permission to share your details with a 3rd party when you enter a prize draw, when you download sponsored content, or when you register to attend an event.
Personalised marketing & website content
We want to ensure our marketing communications are of interest to you. We therefore use the information we know about you to tailor our messages to be more relevant. We will use details such as your job title, industry sector, geographical location, previous transactional history, website usage, and your interactions with our marketing content to try and do this. Please also see our Cookie Notice. You have the right to object, but this will mean we will be unable to send your marketing communications in future, as we do not wish to send irrelevant messages to you. To learn more please see How to stop marketing communications.
When you use our website, you may be asked for your feedback and opinions. Your answers will help us improve our products and services, develop new ones, and provide information for our editorial articles. If you’re a subscriber then we may use some of the information you have provided before to help summarise the answers and give our analysis further context. For example, a question that simply asks if you listen to industry podcasts, can be combined with the job title you previously provided us to report that 80% of Marketing Managers listen to industry podcasts.
A notification about the latest content from our websites can be sent to visitors using their browser or internet device. The notification can be displayed in different ways depending on the browser and operating system that’s being used. A notification is only sent to visitors that have opted in to receive them. Information is collected about the visitor’s browser or internet device, the date and time of their first and last visit, and the number of times visited. This information is linked to a cookie identifier. For more information about cookies, please visit our Cookie Notice. If a visitor wishes to unsubscribe from receiving notifications they should follow these instructions.
Prize draws and prize competitions
We will use the personal details you provide us to administer any prize draw or prize competition you decide to enter. The personal details we collect may include your name, email address, phone number, and postal address. These details will be used to notify you if you’ve been shortlisted or if you’re the winner. We will only share the details you provide us with a third party if they need this information to deliver or to fulfil the prize.
If you’re the winner of a prize draw or prize competition, your details may be used for publicity or promotional purposes. If you don’t want your details used in this way, please notify us when we inform you that you’ve won. For more information, please visit our competition terms and conditions.
We may show adverts on many of our websites and this is crucial for our business as it helps us to fund the content and services we offer. We display adverts for our own products and services and also adverts from other companies we think you’ll be interested in. To give you more detail there are two different types of online advertising:
What is contextual advertising?
This is when adverts are shown to you based on the content of the specific page you are visiting. For example, if you visit a page with a car review on our whatcar.com website, the adverts you’ll see may relate to the manufacturer of the car you are reading about.
What is online behavioural advertising?
As the name suggests this is based on what you do (how you behave) on our websites. We can learn from your visits what you are interested in to build a profile and then personalise the adverts you see. For example, if you visit our compaignlive.co.uk website and read lots of articles about how to produce creative content, you may start to see adverts from creative agencies, regardless of what page you are currently on.
What information do we collect?
The information we collect doesn’t include personal details like your name or email address, instead it’s information about the pages you’ve visited, how many times you’ve visited and what content or advertising you’ve clicked on. This information is linked to a unique identifier stored on your browser or internet device. We create groups of visitors that have performed specific actions, and work with our advertising clients and advertising agencies, so we can show relevant adverts to the group when they next visit our website. For example we might have a group ‘interested in creative content’ who might see adverts from a creative agency.
Client advertising on other websites
Online behavioural advertising can also be used to display relevant advertising to you when you visit other websites, based on how you viewed content and advertising on our websites. This is achieved in a similar way as explained above. A group of visitors is created based on specific actions that’s been performed. We work directly with advertising clients and their technology partners to match the unique identifiers we stored on your browser, in a private and secure way, enabling them to display their advertising to you on different websites.
What is Real Time Bidding?
On some of our websites we sometimes allow multiple advertisers to compete against each other to display their advertising to you. We use a number of different advertising partners who have their own relationships with advertising clients. They help us with the sale of our advertising space by hosting auctions to achieve the highest revenue possible. The advertising client with the winning bid can then display their advertising to you. Our advertising partners will collect information from your browser to be used in the auction. This will not include personal details like your name or email address. Instead, it will include information about the type of browser you use, any cookie or device identifiers, IP addresses and associated geo-location data, the web pages you visited, including dates and times, your internet service provider, and information about the types of advertising that’s been displayed to you and whether you clicked on it. Our advertising partners may have collected some of this information from other websites you have visited. Learn more about our advertising partners.
To make sure our advertising is relevant and effective, both us and our advertising partners check if particular adverts have been seen and whether they were clicked on. This also helps to limit the number of times an ad is shown to you.
How to stop receiving marketing communications
We don’t want to send you marketing communications if you do not want to receive them. You can stop receiving these messages from us at anytime.
Emails: There will always be an unsubscribe link on any marketing email you receive from us. Some of our brands (where relevant) provide a level of granularity to the types of emails you can unsubscribe from.
Post: We will inform you in any postal communication how you can stop receiving direct mail in future.
Phone: If you receive a marketing call from us, please let the call operator know if you don’t want to receive calls again.
SMS: Please text “STOP” to any message received.
If you wish to stop ALL marketing communications from GHF please click the button below (remember this will stop all marketing communications from all of our brands).
Sharing your personal data
We may share your personal data with other organisations, as specifically approved by you or under the circumstances described below.
We may share limited personal data about you with event sponsors, other delegates and venues. To learn more please see:
We will always make it clear and provide you with choices if another organisation wishes to use your personal data for their own marketing purposes.
Our service suppliers
We use a number of companies to help us in providing a professional service to our customers. For example, a subscription fulfilment bureau, call centres and legal and professional services. These companies only act under strict contractual instruction from us. We limit the personal data we share with our suppliers to only those necessary to fulfil the specific service they provide to us. To learn more please see Fulfilment of a service
Audit and verification
We may need to disclose your personal data to comply with any legal obligation. These requests will be verified before we consider to share your details.
Changes to our company
In the event we go through a business transition such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
Social Media, message boards and chat
Using social media sign-in
On some of our websites we enable you to sign in using a service like Twitter or Facebook.
We will inform you if we wish to access more than just basic account information during this process, so you can let us know you are happy to share these details with us.
We recommend you also check what permissions you enable in your social media profiles.
Using message boards and chat
Any information which you choose to voluntarily post to message boards, chat rooms and other interactive forums, is by its very nature being made publicly available to other users who have access to that portion of a website or service. We would encourage you not to share your personal data and we are not responsible for any information you choose to provide or communicate in such forums. Any disclosures you make are at your own risk.
All of our brands are aimed at adults and are not designed for use by children. However, we accept that on occasion children may visit our websites. Where we believe any of our brands may attract children under the age of 16, we will clearly provide information notices to try and deter children from providing their personal data.
We clearly stipulate that entry into any of our competitions is only available to over 18s. In exceptional circumstances we may lower this, but never lower than 16 and this will always be clearly stipulated in the terms and conditions for the specific competition.
We do not knowingly intend to send marketing communications to children.
We actively encourage all our staff, whenever they are implementing new promotions, offers or events to assess whether these might be attractive to children and if so, will ensure clear information is provided to try and deter children from providing their personal data.
If you are a parent or guardian and are concerned that we may be processing personal data related to your child, please use Our contact details.
Under data protection law you have a number of rights. These are aimed at giving you control about how your personal data is used by us.
To object to direct marketing, please see: How to stop marketing communications
To exercise any of your rights please use Our contact details.
If you are unhappy with the manner in which we have collected and are using your personal data please do not hesitate to contact us.
If you are concerned with the manner in which we have handled your personal data, you have the right to complain to a supervisory authority. In the UK this is the Information Commissioner’s Office.
Access your personal data
You can request a copy of the personal data we may hold relating to you, and the purposes for which we are using it. This is known as a Subject Access Request. In responding to such a request we may ask for proof of your identity, to ensure we do not inadvertently send your personal data to another person. We will endeavour to respond to any such requests as soon as possible, but at least within one calendar month. Please use Our contact details.
Amend your personal data
If you discover or believe the personal data we hold for you is out of date or incorrect please let us know and we will rectify this as soon as possible. Please use Our contact details.
Delete your personal data
If you wish for your personal data to be deleted we will assess any such request on a case-by-case basis. We will respond to you as soon as possible, at least within one calendar month of receiving your request. Please use Our contact details.
If we have disclosed your personal data to another organisation (e.g. a recruiter who accessed our CV Database and downloaded your CV), we will contact each organisation and inform them of your request, unless this proves impossible or involves disproportionate effort. You can request a list of organisations who we have shared your details with. Please use Our contact details.
Keeping your data secure
Where we store and process your personal data
Ensuring your personal data is kept and transferred securely is of the highest importance to us.
We hold your personal data on our secure systems, mainly based within the UK and the European Economic Area (EEA). Please also see How we keep your personal data secure. Where we employ service providers, we have appropriate agreements in place to ensure your personal data is protected.
Your personal data may be transferred to a country outside the European Economic Area (EEA). This may be required for the purposes of our staff based outside the EEA or where a supplier of a service is based outside the EEA. We will take all reasonable steps necessary to ensure your personal data is treated securely. This includes Model Contractual Arrangements as approved by the European Commission, and the EU-US Privacy Shield.
How we keep your personal data secure
We are committed to protecting the security of the personal data we hold. We deploy appropriate technical and organisational measures to ensure your personal data is kept securely and to prevent any unauthorised access. We have robust procedures and features in place to prevent such unauthorised access.
We also require any parties to whom we transfer personal data to ensure they have appropriate security measures in place. Please also see Fulfilment of a service.
How long do we keep your personal data
We hold personal data for a variety of different purposes and the length of time we keep your information for will vary depending on the products and services we are providing to you. We will only keep your personal data for a reasonable period of time and we base this on the purpose for which we are using it.
There will be circumstances in which we keep a strictly minimal amount of information about you, for example to ensure we can honour an objection to receiving direct marketing. We will also, in specific circumstances, be required to retain personal data for a longer period of time for contractual or legal reasons.
We have a detailed internal schedule for ensuring we do not hold your personal data for longer than we justifiably need it. To learn more please use Our contact details.
Reporting security vulnerabilities
We are committed to the privacy, safety and security of our customers. If you discover a potential security vulnerability, we would ask you to please report it just to us in a responsible manner. Please email us at and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We’ll keep you informed as we move forward with our investigations.
The aim of our Cookie Notice is to provide you with a summary of the tracking technologies we use and how you can control what is set and when. We keep our Cookie Notice under regular review to best reflect the technology we use on our sites.
Cookies and tracking technologies we use
Where GHF Media Group Ltd or its group companies talk about cookies and tracking technology on our websites (please see Our brands) we refer to the following:
A local shared object, sometimes called a “Flash cookie,” is a data file that can be created on your computer by the websites you visit. They are most often used to enhance your web-browsing experience. Adobe’s website provides details regarding Flash Cookies
To help us better manage content we employ web beacons in emails that we send to our customers. Web beacons are tiny graphics with a unique identifier and are used to track the online movements of internet users. Unlike cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on websites. We use them in our HTML-based emails to learn which emails have been opened by recipients enabling us to gauge the effectiveness of our marketing campaigns.
A pixel refers to the code that is placed on your computer in order to trigger a cookie. We sometimes use this methodology to allow us to deliver more relevant messages to you e.g. to understand how you interact with our email marketing.
We use log files to record events that occur on our websites. This may include, though not exclusively, the type, content or time of transaction made via your device. These audit trails allow us to analyse activities on our websites.
Types of Cookies and how they are set
There are two types of cookies:
There are two ways cookies set can be on our websites:
We are categorising cookies set on the site by ourselves and our main technology partners into the following categories:
Category 1: Strictly necessary cookies
These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for (such as access to secure areas) can’t be provided. These cookies don’t gather information about you that can be used for marketing or remembering where you’ve been on the internet.
Category 2: Performance cookies
These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how our website works. These cookies are not used to target you with online advertising. Without these cookies we can’t learn how our website is performing and make relevant improvements that could better your browsing experience.
Category 3: Functionality cookies
These cookies allow a website to remember choices you make (such as your user name, language or the region you’re in) and tailor the website to provide enhanced features and content for you. For instance, they can be used to remember log-in details, changes you’ve made to text size, font and other parts of pages that you can customise. They may also be used to provide services you’ve asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience.
Category 4: Targeting and advertising cookies
We use these to provide adverts on our sites that we believe are more relevant to you. Without these cookies, online adverts you encounter will be less relevant to you and your interests. We also enable some advertising partners to set cookies specifically to enable them to analyse advertising campaign performance.
We work with the following list of contracted advertising partners who help us display relevant advertising to you. The information they collect will be subject to their full privacy notices which can be found using the links below.
External web services
We use a number of web services to display external content, e.g. YouTube. These could set cookies or track your activity anonymously – for full information you should read the privacy policies of these sites.
We may set cookies on certain third party sites that we advertise on to identify you as having visited that site if you later visit our website, and will serve targeted advertising based on this information.
Your control options
Managing your cookies
You can choose to disable your web browser’s ability to accept cookies. Please note that if you choose to do this, you may not be able to access or take advantage of many features of the service and some parts of the website may not work properly.
You can control how cookies are set within your browser settings. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences, please see:
If you want to learn more about cookies, or how to control or delete them, you may also visit: www.allaboutcookies.org You may also wish to review the guidance provided by the Information Commissioner’s Office https://ico.org.uk/for-the-public/online/cookies/
Managing your preferences
Do Not Track Signals
We currently do not respond to web browsers Do Not Track but will continue to review the Do Not Track concept and may adopt a standard once available. If we do so in the future, we will provide all relevant information in this policy.
For more information about online behavioural advertising please see:
Advertising Standards Authority guide to Online Behavioural Adverts
Your Online Choices website, tips and advice about Online Behavioural Adverts and opting-out can be found in the Your Ad Choices.
If you want to find out more or request information about our Cookie Notice use Our contact details
Changes to our Privacy Notice
If we decide to change our privacy notice we will post the changes here.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. They are used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire within 90 days.